Sep 24, 2021
Hey guys! In this episode of The Air Conditioning Podcast we very fortunate to have chatted with Florida based CEO of Lead Ninja Sales Training & Marketing, Gene Slade.
Now living Down Under, you may not have heard of Gene (yet), but this dude is a gun when it comes to helping Service Techs and Business Owners Double Their Sales, Income And Profits across the USA. With an extremely impressive back story, Gene’s massive enthusiasm, passion for the industry and obsession in helping others, we’re sure you’ll find him as infectious as we did.
Here’s just a sniff of stuff we unpacked……
Tell us more about the Gene Slade story by taking us back to the beginning about how you got started and where? (1:30)
How much coin is a tech leaving on the table when they carry out a straight service or maintenance visit? (7:30)
What questions to ask in order to increase your ticket value (9:30)
Talking tech with the client and using industry jargon to impress the client with your extensive level of knowledge……is it really helpful? (11:05)
What’s the missing ingredient between a tech who goes carry’s out a service without adding value and increasing their ticket value, compared with the tech who adds value for the client, but also increases their ticket and increases their profits? (13:30)
Should technicians be paid by the hour or should the be paid by commissions and incentives? (18:00)
Is maintenance servicing, just maintenance? (23:15)
What’s your favourite “Grant Cardone” close when it comes to overcoming a client objection? (32:00)
For anyone currently in lockdown and unable to go out and work, what should they be doing right now to help their business? (36:00)
And guys believe me when I say that is just a snippet of the gold nuggets Gene rips out in this episode. We hope you enjoy it as much as we enjoyed bringing it to you.
If you’d like to learn more about Gene Slade, Lead Ninja Sales Training and the great stuff they’re doing, you can visit leadninjavt.com, or just Google his name, you’ll find him no problem.
Thanks for listening people and for your support, we love ya work!